FREQUENTLY ASKED QUESTIONS ...ANSWERED!

Let’s get into some of the more frequent questions we get.

DO YOU DELIVER?

YES WE DO!!
WE DELIVER IN WHYALLA; FREE FOR ORDERS $35 AND ABOVE OR JUST $5 FOR ORDERS BELOW WHEN PURCHASED FROM THIS WEBSITE.

DOOR DASH ALSO SELL OUR PRODUCTS BUT THEIR DELIVERY CHARGES AND ‘SERVICE’ FEES ARE CONTROLLED BY THEM.

TO SAVE MONEY, ORDER FROM OUR WEBSITE, IT’S MUCH CHEAPER.

HOW MUCH NOTICE DO YOU NEED TO CATER FOR ME AND IS THERE A DEPOSIT?

DUE TO DEMAND & ONGOING COMMITMENTS, 2 MONTHS NOTICE WOULD BE FANTASTIC. THIS WILL GIVE US TIME TO SHUFFLE A FEW THINGS AROUND TO ENSURE WE CAN ACCOMMODATE YOUR EVENT. AS FOR DEPOSIT, 50% OF THE TOTAL COST IS REQUIRED TO SECURE YOUR BOOKING AT THIS TIME.

WHERE DO YOU SOURCE YOUR INGREDIENTS?

ALONG WITH OUR HARDWARE & SUPPLIES, WE TRY TO SOURCE EVERYTHING FROM OTHER WHYALLA & SA BASED FAMILY BUSINESSES WHERE POSSIBLE.

HOW LONG DOES IT TAKE TO COOK A BRISKET?

THE TIME IT TAKES VARIES. THE BIGGEST FACTOR IS THE SIZE OF THE PIECE OF MEAT, AND SECONDLY WEATHER CONDITIONS CAN IMPACT THE COOK TIME ALSO.  IT CAN TAKE ANYWHERE FROM 9HRS UP TO 18!

DO YOU HAVE INSURANCE?

WE CERTAINLY DO. WE ARE COVERED FOR PUBLIC LIABILITY, WE’RE REGISTERED WITH SA HEALTH & SUBJECT TO LOCAL COUNCIL REGULATIONS.

HOW DO I REHEAT MY COLD, VAC SEALED MEAT?

Turn oven to 160c.

If necessary, add a liquid to an oven safe tray so it has roughly 5ml covering the bottom. (beef or chicken stock is fine or use your favourite) or even pour a bit of your favourite BBQ sauce in as well if you like. (meat comes with our own sauce already so up to your discretion).

Cut open bag and scrape/squeeze out contents.

Cover with foil. Heat until temperature is a minimum 70c before serving/consuming. If below 70c keep heating until it reaches temperature. (we prefer to heat until roughly 75c) if no temp gauge roughly 30 to 4mins should be round about the temperature, we always like it quite hot to touch when served.

If you don’t plan on consuming your food in the first couple of days we highly recommend freezing it right away until you’re ready. Safe to be frozen for 3 months.

★★★★★
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